Terms of Use
Last updated: 18 August 2026
1. General provisions
These Terms of Use govern the use of the Red Line Oil Moldova online store available at redlineoil.md.
By using the website, you confirm that you have read and fully accepted these Terms. If you do not agree with any part of them, please stop using the website.
Seller details
- Company name: GAMABIL-COMERT SRL
- IDNO: 1003600126726
- Legal address: MD-2020, CHIȘINĂU RÎȘCANI, MUN. CHIȘINĂU, GHEORGHE MADAN, 87/3, AP.(OF.) 52
2. Registration and account
Placing orders may require creating an account. You agree to provide accurate information, keep your login credentials confidential, and notify us promptly of any unauthorized access.
We reserve the right to suspend or delete an account in case of violation of these Terms or misuse of the service.
3. Placing orders
By placing an order, you confirm your intention to purchase the selected product. The sales contract is considered concluded after the order is confirmed by our manager.
- The product may be out of stock.
- Contact information may be provided incorrectly.
- A technical error may affect the product description or price.
4. Prices and payment
All prices displayed on the website are in Moldovan lei (MDL), unless stated otherwise. We may update prices without prior notice, but such changes do not affect orders that have already been confirmed.
Available payment methods are shown at checkout and may vary depending on the selected delivery option.
Payments can be made with Visa, Mastercard, and via MIA.
5. Delivery
Delivery times and costs depend on the destination and the selected fulfillment method. Current delivery conditions are published on the Delivery page.
We make reasonable efforts to meet stated timelines but are not responsible for delays caused by third parties or force majeure events.
6. Returns and exchanges
Withdrawal within 14 days. You may withdraw from your order within 14 calendar days of receiving the goods, without giving a reason. To do so, tell us your decision by phone or email before the period ends. The goods must be returned within 14 calendar days of that notice.
Condition of the goods. Goods are returned in the same condition, in their original packaging and with the factory seal intact. If the packaging has been opened and the product used, you are liable for any reduction in its value.
Return shipping is paid by the buyer. We refund the outbound delivery at the rate of our standard option; if you chose a more expensive delivery method, the difference is not refunded.
Refunds. We refund your payment within 14 calendar days of receiving your withdrawal notice, by the same means you used to pay, unless we agree otherwise.
A faulty product is a different matter. If goods are faulty, damaged or do not match the description, this is not a withdrawal but a quality claim: in that case we cover the return costs, and you may ask for replacement, repair or a refund under the Consumer Protection Law.
For any question about returns, contact us on the phone number or email in the contacts section.
7. Intellectual property
All website materials, including texts, images, logos, graphics, and interface elements, are protected intellectual property.
Use of these materials without prior written permission from the rights holder is prohibited.
8. Limitation of liability
The website is provided on an “as is” basis. We do not guarantee uninterrupted operation or the absence of technical errors.
To the extent permitted by law, our liability is limited to the value of the purchased product concerned.
9. Changes to the terms
We may update these Terms from time to time. The current version is always available on this page together with the date of the latest update.
By continuing to use the website after changes are published, you agree to the updated Terms.
10. Contact information
If you have any questions regarding these Terms of Use, please contact us:
- Phone: +373 60 699 666
- Email: [email protected]
- Address: Chisinau, Republic of Moldova