Terms of Use

1. General provisions

These Terms of Use govern the use of the Red Line Oil Moldova online store available at redlineoil.md.

By using the website, you confirm that you have read and fully accepted these Terms. If you do not agree with any part of them, please stop using the website.

2. Registration and account

Placing orders may require creating an account. You agree to provide accurate information, keep your login credentials confidential, and notify us promptly of any unauthorized access.

We reserve the right to suspend or delete an account in case of violation of these Terms or misuse of the service.

3. Placing orders

By placing an order, you confirm your intention to purchase the selected product. The sales contract is considered concluded after the order is confirmed by our manager.

• The product may be out of stock.
• Contact information may be provided incorrectly.
• A technical error may affect the product description or price.

4. Prices and payment

All prices displayed on the website are in Moldovan lei (MDL), unless stated otherwise. We may update prices without prior notice, but such changes do not affect orders that have already been confirmed.

Available payment methods are shown at checkout and may vary depending on the selected delivery option.

5. Delivery

Delivery times and costs depend on the destination and the selected fulfillment method. Current delivery conditions are published on the Delivery page.

We make reasonable efforts to meet stated timelines but are not responsible for delays caused by third parties or force majeure events.

6. Returns and exchanges

Requests related to product returns or exchanges are governed by the laws of the Republic of Moldova and the policies published on the website.

For details about the procedure, please contact us by phone or email using the contact information provided below.

7. Intellectual property

All website materials, including texts, images, logos, graphics, and interface elements, are protected intellectual property.

Use of these materials without prior written permission from the rights holder is prohibited.

8. Limitation of liability

The website is provided on an “as is” basis. We do not guarantee uninterrupted operation or the absence of technical errors.

To the extent permitted by law, our liability is limited to the value of the purchased product concerned.

9. Changes to the terms

We may update these Terms from time to time. The current version is always available on this page together with the date of the latest update.

By continuing to use the website after changes are published, you agree to the updated Terms.

10. Contact information

If you have any questions regarding these Terms of Use, please contact us:

• Phone: +373 60 699 666
• Email: info@redlineoil.md
• Address: Chisinau, Republic of Moldova