Red Line Oil

Privacy Policy

Last updated: March 1, 2026

1. Introduction

This Privacy Policy describes how Red Line Oil Moldova collects, uses, stores, and protects your personal data when you use the redlineoil.md website.

We respect your privacy and strive to ensure secure protection of personal data in accordance with the laws of the Republic of Moldova.

2. What data we collect

We may collect the following categories of personal data:

  • Identification data: first name, last name, email address, phone number.
  • Delivery data: postal address, city, postal code.
  • Account data: login, encrypted password, order history.
  • Technical data: IP address, browser type, operating system, and page visit information.
  • Payment data: we do not store bank card details; they are processed by secure payment providers.

3. Purposes of data processing

Your personal data is processed for the following purposes:

  • Placing and fulfilling orders.
  • Creating and managing a user account.
  • Communicating with you about orders and service matters.
  • Sending informational and promotional messages where consent is given.
  • Improving the website and user experience.
  • Complying with legal obligations.

4. Legal basis for processing

We process your data on the following legal grounds:

  • Performance of a contract β€” to process and deliver your orders.
  • Consent β€” to send marketing messages.
  • Legitimate interest β€” to improve our services and ensure security.
  • Legal obligation β€” to comply with applicable laws.

5. Sharing data with third parties

We may share your personal data with the following categories of recipients:

  • Delivery services β€” to fulfill orders.
  • Payment providers β€” to process payments.
  • Analytics services β€” to analyze website usage in anonymized form.
  • Public authorities β€” where required by law.

We do not sell or transfer your data to third parties for marketing purposes without your consent.

6. Data retention

Your personal data is retained for as long as necessary to achieve the purposes described in this Policy or for the period required by law. After that period, data is deleted or anonymized.

7. Data protection

We apply technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (SSL/TLS).
  • Storage of passwords in encrypted form.
  • Restricted employee access to personal data.
  • Regular security system updates.

8. Cookies

The website uses cookies to ensure proper operation, analyze traffic, and personalize content. You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

9. Your rights

In accordance with the law, you have the right to:

  • Access β€” request a copy of your personal data.
  • Rectification β€” request correction of inaccurate data.
  • Erasure β€” request deletion of your data.
  • Restriction β€” request restriction of processing.
  • Withdrawal of consent β€” withdraw previously granted consent.

To exercise these rights, please contact us using the details below.

10. Changes to the policy

We may update this Policy from time to time. The current version is always available on this page together with the date of the latest update. Where changes are significant, we will notify you by email or by a notice on the website.

11. Contact information

If you have any questions regarding the processing of personal data, you can contact us:

  • Phone: +373 60 699 666
  • Email: info@redlineoil.md
  • Address: ChiΘ™inΔƒu, Republic of Moldova